Service creation project information flow

  1. Situation analysis
  2. Exploration
  3. Concept
  4. Decision to invest
  5. Implementation initiation
  6. Development
  7. Commercialization

Smaller organizations are almost immune to this problem. Only larger organizations with high division of labour strugle to keep hold of the information that would still be in somebody’s memory.

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Radical existentialist with a humanistic vibe. Researcher of service development in organizations. Interested in customer value. Tweets @aarneleinonen

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Aarne Leinonen

Aarne Leinonen

Radical existentialist with a humanistic vibe. Researcher of service development in organizations. Interested in customer value. Tweets @aarneleinonen

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